How to buy
From requirement to delivery: 24-hour engineering reply, written quotation with warranty, lead time and Incoterms, evaluation units, documents and after-sales support.
- Send your requirement: Use the quote form, WhatsApp or email. A route (sites, distance, fiber loss, capacity) or a parts list is enough; attach diagrams if you have them.
- Engineering reply within 24 hours: An engineer checks the configuration against the documented specifications and replies with a proposed bill of materials and any questions.
- Formal quotation: Price, warranty, lead time, Incoterms and payment terms are written in the quotation, so you can compare it line by line.
- Evaluate first if you need to: For new platforms, start with an evaluation unit or a small first order before volume.
- Order and delivery: After the purchase order, you receive the order confirmation and shipping documents for your customs clearance.
- Support after installation: Technical questions go through OptiLibra, with direct access to the manufacturer engineering team for configuration and after-sales issues.
- Specifications with a source: Every product page cites the manufacturer document and page each figure comes from. Missing figures stay "on request".
- Manufacturer documents: Product specifications, brochures and user manuals for each model, shared with qualified buyers.
- Compliance: CE (LVD, EN 62368) certificate for the DWDM transmission equipment available on request. Other certificates are confirmed per model and market before they are quoted.
- Equipment in the field: Customer and product cases, with installation photos from data centers and operator networks.
- A company you can check: ArcMind Technologies Limited (Hong Kong), US address 225 Saint Pauls Ave, Jersey City, NJ 07306. Quotations and invoices are issued in this name.
| Warranty | 1 year |
|---|---|
| Lead time | 2–4 weeks for standard configurations; project builds and evaluation units are scheduled per project |
| Shipping and Incoterms | FOB Shenzhen |
| Payment terms | T/T (bank wire transfer) |
| Defective units and returns | Units defective on arrival are replaced free of charge when reported within 30 days of delivery |
| Evaluation samples | Engineering samples for project-based evaluation, starting with the DCI5800-T8E2 800G board. The sample fee is credited against your volume order. |
Request a quote · We reply to inquiries within 24 hours.